Full 25-point door and opener safety check with every visit - springs, cables, rollers, tracks, and your LiftMaster or Chamberlain opener included
You get a price before we start. It does not change when the truck arrives.
Clopay Cable & Drum Replacement: The Westminster Owner’s Guide
Clopay cable and drum replacement in Westminster typically runs $130-$250 installed, and we carry compatible cables, drums, and full assemblies on our trucks for same-day swaps in most Westminster neighborhoods. That’s the direct answer. Here’s the fuller picture: the cable is the braided steel line that runs from the bottom bracket of your Clopay door, up around a grooved drum at the top of the torsion tube. When either the cable or the drum goes, the door doesn’t lift evenly. One side rises, the other sticks, and if you’re lucky, you notice it before the door binds hard against the track.
Most Westminster owners discover this problem on a cold morning. They hit the opener, the door starts up at an angle, and there’s a snapping sound or a visible frayed strand hanging off the side. Sometimes the door jams completely off-level, held up by one cable while the other lies in a loose coil on the floor. We see it in Bradburn Village attached two-car garages every winter, particularly on doors that haven’t been serviced in four or five seasons.
Key takeaways:
- Installed replacement cost: $130-$250, parts and labor, quoted in writing before any work starts
- We stock Clopay-compatible cables, drums, and torsion tube assemblies on the truck
- This is a high-tension part; the repair should be done by a trained tech, not attempted as a DIY job
- Every replacement closes with a documented photo record of the failed part and the new installation
Which Clopay Models This Applies To
We service the full Clopay residential line here in Westminster: the Gallery and Bridgeport steel collections, the Reserve wood-look series, Coachman and Grand Harbor carriage-house doors, and the older IntelliCore and Classic lines still running in many Front Range homes. The cable and drum setup on these doors varies by model and by door weight, and the part that fits a Gallery 8-foot door won’t necessarily be the right one for a heavier Reserve door with double-pane glass.
Clopay uses torsion systems built around a standard tube size, but the drums themselves differ in groove count, hub diameter, and cable pitch. A drum for a 7-foot door typically has a 4-inch diameter with a specific taper; the 8-foot version is different, and using the wrong one means the cable winds unevenly and the door levels itself poorly on every cycle. If the label is faded or painted over, we match by measuring the drum and the cable length, then cross-reference against the door’s spring line and weight. Servo Garage Doors Westminster is an independent service provider, not affiliated with Clopay, and we stock both OEM-spec parts and quality aftermarket equivalents. For most Westminster homeowners, the aftermarket option is functionally identical and costs less; we show you both and let you decide before any work begins.
Signs Your Clopay Cable & Drum Replacement Is Failing

- The door lifts on one side only. One cable has snapped or slipped entirely, so the remaining cable carries all the load and the door climbs at a visible angle. Any further use is damaging the track and the panels themselves.
- A frayed or rusty cable is visible when the door is closed. Individual steel strands separate near the bottom bracket or at the drum. Colorado’s winter condensation and summer heat cycles accelerate this; we see cable fraying on Westminster doors far more often than on coastal installations.
- The door shudders or jerks on the way up. A worn drum with uneven grooves causes the cable to catch and release, making the door move in small lurches instead of one smooth arc.
- You hear a sharp snap, then the door feels unbalanced. That’s a cable giving way under tension. The noise is distinct, often described as a gunshot.
- The cable is laying loose near the floor or coiled around the shaft. The cable has left the drum entirely, sometimes because a drum set screw worked loose or the drum itself cracked.
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AfterReplacement Cost & What’s Included
Cable repair in Westminster runs $130-$250 installed. Cable and drum replacement together stays in that same range, depending on which Clopay drum spec your door needs and whether we’re doing both sides or one. Cable-only jobs land near the bottom; full cable-and-drum pairs with higher-grade aftermarket or OEM drums land near the top. The range also reflects whether your door needs a torsion tube reset, which matters because a new cable on an uneven drum set will fail again within months.
At Servo Garage Doors Westminster, we don’t quote over the phone and adjust it later. Clause 1 of The Haven Standard means a flat, written price and written scope before any work starts. The price you sign is the price you pay. Parts and labor are separated on the paperwork, and our work is covered by the 365-Day Done Right Promise: if the replacement isn’t right, we come back and make it right. Every visit includes the documented photo record, showing the failed cable or drum before we touch it, and the completed work when we leave.
DIY or Call Us?

What an owner can safely check: visual inspection of the cables when the door is closed, looking for fraying, rust staining on the track, or a visible gap between the cable and drum. That’s a five-minute check you can do without touching anything under tension.
What you shouldn’t attempt: replacing the cable or drum yourself. The torsion system on a Clopay door holds enough force to break fingers, hands, and worse if the spring unwinds while you’re working on it. Even with the door braced and locked, one wrong move on the drum set screw is a serious injury risk. This isn’t a scare tactic; it’s a plain statement of what we’ve seen over years of field work. A cable replacement on a working door takes us roughly 45 to 75 minutes, and the cost is equivalent to a decent dinner out. Call (720) 807-1427 and we’ll give you the written price before anything gets touched. We quote it the same way every time: name the part, quote the price, then fix it.
FAQs
In Westminster’s climate, a Clopay cable typically lasts 8 to 12 years before fraying becomes a removal-worthy problem; drums themselves last longer, often 15 to 20 years, unless a misaligned track or a failed cable causes grooving damage. Meaningful snow, condensation, and wide temperature swings shorten the window compared to dry coastal climates. Call (720) 807-1427 and we can give you a read on your specific door during a free estimate.
No. A frayed or snapped cable should be replaced, not spliced or patched; the cable is under high tension and a repaired section creates a failure point that can snap without warning. The good news is a new cable is the least expensive part of this repair, and our truck stock means we usually finish the swap on the first visit.
A single cable replacement in Westminster usually takes 45 to 75 minutes on site, and a full cable-and-drum pair on both sides takes roughly 90 minutes to two hours, depending on the Clopay model and whether the torsion tube needs resetting. We give you a firm time window when we schedule, not a vague “sometime Tuesday” estimate.
Yes. Our trucks carry Clopay-compatible cables, drums, and torsion assemblies in the common residential sizes, plus parts for LiftMaster, Chamberlain, and Genie openers when the issue involves more than the door hardware. If you have an uncommon Clopay drum spec, we order it and return once it lands, still with the written price locked before we begin.
No, and this is exactly why our process is built the way it is. Clause 1 of The Haven Standard requires a flat, written price and written scope before any work starts, and that’s not a courtesy, it’s the rule. If we find something unexpected during the repair, we stop and show you a photo of what we found before any new work is quoted or authorized. For an exact number on your Westminster door, call (720) 807-1427.
Clopay cables and drums are specific parts, and matching them correctly to your door’s weight, spring line, and drum spec matters more than most homeowners expect. Marcus Deller and the Servo team service the full Clopay line in Westminster, including the neighborhoods around Bradburn Village, and every job ends with the paperwork to prove what was done. If your door is lifting unevenly or a cable looks like it’s about to go, call us at (720) 807-1427. We’ll name the part, quote the price, and fix it, in that order.
Written by Marcus Deller, Owner & Lead Technician, Servo Garage Doors Westminster at Servo Garage Doors Westminster, serving Westminster and nearby areas.






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