Our Guarantee & Warranty - Servo Garage Doors Westminster

The Servo Garage Doors Westminster Guarantee

We stand behind every garage door we touch in Westminster with a 365-Day Done Right Promise, written down and backed by The Haven Standard, not a handshake. Since 2015, that has meant 18,000+ garage doors made right across the Front Range, each one with a flat, written price before we started and a documented photo record when we left. If a repair isn’t right within a year, we make it right. That’s the whole promise. Marcus Deller, owner and lead technician, holds the business to that standard on every single job, from a broken spring in Shaw Heights to a full door replacement in Bradburn.

Call (720) 807-1427

What’s Covered

• Workmanship. Every repair and installation we complete is covered by our 365-Day Done Right Promise, which means if the work we did fails within a year, we return and fix it at no charge.
• Parts handling. We source and install parts for all eight major brands we service: LiftMaster, Chamberlain, Genie, Clopay, Amarr, Wayne Dalton, Craftsman, and Raynor, and we photograph the failed part before quoting any replacement so you see exactly what we found.
• Cleanup. We leave your garage floor cleaner than we found it, removing old springs, cables, rollers, and packaging before we pull out of the driveway.
• On-time arrival. When you book with us, a named technician is dispatched with an on-the-way text, not a four-hour callback window.
• Honest pricing. The flat, written price we quote before work begins is the price you pay. No surprise line items, no “while we’re in there” add-ons. Clause 1 of The Haven Standard requires it.

Our Satisfaction Promise

If you’re not satisfied with the work we did on your garage door, here’s what happens: call us at (720) 807-1427 and tell us what’s wrong. We don’t argue, and we don’t make you prove anything beyond what the documented photo record already shows. We schedule a return visit, a technician inspects the work, and if it falls short of the standard we promised, we make it right. That’s the entire process. The 365-Day Done Right Promise is printed on our paperwork, referenced in The Haven Standard, and it applies to workmanship on every job we complete in Westminster. If the torsion spring we installed fails prematurely, we replace it. If the door balance is off after an opener install, we redo it. Marcus has been in this trade long enough to know that a spring that fails at month three was either installed wrong or spec’d wrong, and either way, that’s on us, not you. No forms, no escalation, no fine print. One call, one visit, done right.

Before

After

Licensed & Insured Backing

A guarantee is only as strong as the company standing behind it, which is why we carry our own license and insurance as an independently owned and operated Westminster business. We don’t operate under anyone else’s paperwork, and we don’t rely on a corporate umbrella to absorb liability. The insurance backing means if something goes wrong on your property, you’re protected. The licensing means the technician in your garage has met Colorado’s requirements to work on high-tension door systems safely. Clause 1 of The Haven Standard requires us to show you a written scope and price before work starts, and Clause 4 requires the photo documentation after. The license and insurance are what make those promises enforceable, not just words on a page. Ask to see our paperwork when you book. It’s not buried in fine print.

What the Documentation Looks Like

Every job we complete in Westminster ends with a documented photo record, delivered to you before the technician leaves. You’ll see the failed torsion spring with the clean break at the coil, the worn trolley carriage, the burned logic board, whatever it was that brought us to your door. Then you’ll see the new part installed, the door balanced, the opener running through a full cycle. That record traces back to the founding rule Servo was built on in 2015: the customer sees the failed part before anyone quotes a replacement. It’s included on every visit, not optional, and it’s your evidence if anything ever comes into question under the 365-Day Done Right Promise.

Free Second Opinion on Any Written Estimate

If another garage door company in the Westminster area has given you a written estimate and you want a second set of eyes on it, bring us the paperwork. We’ll review it against what we find on your door, and we’ll give you our honest read, free of charge. No coupon, no code, no obligation. If we can’t beat the price, we’ll tell you. If the other estimate misses something, we’ll tell you that too. This offer exists because we’re confident in how we spec and price work, and because a homeowner who sees both numbers side by side usually ends up calling us back. Call (720) 807-1427 and mention the estimate you’re holding.

What Isn’t Covered

Let’s be direct about limits. The 365-Day Done Right Promise covers our workmanship, not normal wear on parts that were already aging when we arrived. If a 10-year-old spring installed by another company snaps six years after we serviced a different part of the door, that’s not on us. Manufacturer warranties on new doors and openers are separate, handled through the manufacturer, and we’ll help you understand those terms before you buy. Our promise also doesn’t cover damage from accidents, misuse, or modifications made by someone else after we leave. What it does cover is what we touched: the parts we installed, the adjustments we made, the work we said we did. If we said we fixed it, we stand behind it for a full year.

Why the Guarantee Matters in Westminster Specifically

Westminster garage doors work hard. The freeze-thaw cycles through a Colorado winter put real stress on torsion springs, rollers, and cables. The dry air and wind-blown grit along Highway 36 get into tracks and bearings. We see springs fail right at the manufacturer’s rated cycle count, and we’ve learned not to be surprised when a door that lasted 15 years in a milder climate gives out at 10 here. That’s why our guarantee isn’t a marketing line; it’s a practical acknowledgment that door work in this climate requires precision. A torsion spring installed half a turn off might work fine in July and fail in February. Clause 4’s photo record isn’t just accountability, it’s diagnostic evidence we can reference if a Westminster homeowner calls us back six months later with a door that’s drifting out of balance.

Questions Westminster Homeowners Ask Us

What does the 365-Day Done Right Promise actually cover?

It covers the workmanship on every repair and installation we complete. If something we installed or adjusted fails within one year of the service date, we return to your Westminster home and correct it at no additional charge. Parts carry their own manufacturer warranties, which we’ll explain before you buy. If you’re unsure whether an issue falls under our promise, call (720) 807-1427 and ask. We’ll give you a straight answer before you schedule anything.

Will the price change once the technician sees the door?

No. The written price we quote before work begins is the price you pay, per Clause 1 of The Haven Standard. If the technician finds something unexpected, you’ll see a photo of it, get a written explanation from Marcus or the technician on site, and approve any change in writing before it happens. The price is never a moving target. That’s the whole point of a flat, written scope.

Do you carry the parts on the truck?

Our Westminster service trucks carry common replacement parts for all eight major brands we service, including torsion springs, extension springs, cables, rollers, hinges, and opener components like logic boards, gears, and trolley carriages. If your repair needs a part we don’t have in stock, we’ll order it and schedule the install, usually within a few days. Emergency calls at 2 a.m. on I-25 corridor homes still get a live person on the phone, a named technician, and straight answers about what’s stocked and what isn’t.

Who am I actually working with?

You’re working with Servo Garage Doors Westminster, an independently owned and operated business run by Marcus Deller, who’s been in the trade since 2015. Marcus is the owner and lead technician, and he’s the one holding the business to The Haven Standard on every job. The technician who shows up at your door is background-checked, uniformed, and carries the business’s license and insurance paperwork. You’ll know who you’re dealing with before they touch your door.

What if I have a written estimate from another company?

Bring it to us. The Free Second Opinion offer means we’ll review that estimate against what we find on your door and give you our honest assessment, free. If we can do better, we’ll show you the number. If their quote is fair, we’ll tell you that too. Either way, call (720) 807-1427 and we’ll set a time to look at the door and the paperwork together.

Written by Marcus Deller, Owner at Servo Garage Doors Westminster, serving Westminster since 2015.